Infrastructure Implementation Services

Data Center Infrastructure Management (DCIM)

The physical layer has increasingly become the single point of IT operational dependency in a world of increasing convergence. DCIM is a solution that integrates IT physical infrastructure management, facilities management, and systems management. DCIM contains:

  • 1. Energy management- Reducing energy consumption and costs.
  • 2. Asset management - Optimizing the utilization of assets throughout their lifecycles, from acquisition to decommissioning.
  • 3. Availability management - Proactively identifying the impact of failures and maintenance outages on data center service levels.
  • 4. Risk management - Establishing controls and records-keeping to meet regulatory requirements such as Sarbanes-Oxley, HIPAA, etc.
  • 5. Service management - Monitoring the satisfaction of service requests to identify gaps and implement corrective actions where needed.
  • 6. Supply chain management - Improving coordination of equipment delivery and disposal, resolving bottlenecks that can increase operating costs.
  • 7. IT automation - Automating the planning and execution of infrastructure service requests, eliminating manual steps and speeding time-to-delivery.